Skills

Collaborative Design

Lucy is skilled in facilitating co-production, with a specialism in guiding co-planning and co-design processes. She also has experience supporting co-delivery and co-evaluation. Lucy’s Bachelor of Design (Industrial) supports a rigorous methodology.

Aboriginal and Torres Strait Islander Cultural competency

Lucy is on a cultural learning journey where colleagues, clients, partners and friends continue to teach her how to practice allyship with First Nations People. Lucy has been invited to work in cultural spaces and trusted to educate and advocate to non-Aboriginal and Torres Strait Islander People where appropriate.

Research

Lucy’s foundational experience in social innovation was through research and prototyping for service design. Her qualitative interviewing and action research skills are strong, and always put participants first.

Social Innovation

Lucy has a seven year practice in social innovation with a wide repertoire of approaches and philosophies. She believes people should be at the heart of innovation that benefits them. Lucy works with qualitative design research, systems mapping, community-led governance, collaborative decision making, prototyping, implementation science, theory of change, business model canvases and more.

Coaching, Teaching and learning networks

Lucy has co-taught multiple 9-week courses on co-design in mental health contexts with TACSI. She has coached small teams in applying social innovation and has supported a learning network for third sector leaders.

Service Design

In her Industrial Design degree, Lucy also studied service design, and has years of experience developing new services as well as improving existing services.

Communication

Strong written, visual and verbal communication to a wide range of audiences is key to Lucy’s project work. Audiences include communities, state governments, people with lived and living experience, philanthropists and not-for-profit staff and leaders.

inclusion and access

Lucy has seven years of experience learning from people with lived experience on how to partner and share power with marginalised communities. Her ability to make spaces safe enough for brave conversations creates great experiences and outcomes. She has undertaken diversity training including with National Disability Services, Centre for Culture Ethnicity and Health, and ACON pride training. Lucy works hard to make materials accessible through alt text, arranging translation support (spoken and Auslan), Easy English and more.

Click here to download Lucy’s full resume.